Please Note: Before you proceed, please make sure you have enabled Billing on Stripe. Stripe's customer portal is also a paid feature – you may be charged a portion of your transaction using this feature.

To allow your readers to manage their own subscription, you will need to enable this option in your Stripe account. To do this, first, you need to access your Stripe portal on your Stripe account. Once you get in, click the gear icon on the top right of your Stripe dashboard to go to Settings and click Customer Portal.

See the screenshot below:

Or you can simply go to this link:

Next, you will need to configure your customer portal to update what your customers can do in their billing portal. To allow them to cancel by themselves, make sure that the Cancel subscriptions toggle is ON.

Below is what it looks like from your reader's point of view.

Get stuck? Feel free to reach out to us using our live chat at the bottom right corner of your Universal App dashboard or send an email to

  • Join our Universal App Community here

  • Visit the help playlist to get started with your Universal App here.

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